Payment guideline

Clarify what you are paying for

+ When you apply your visa with us, we charge you for our service fees only which are for the arrangement of the pre-approved letter before picking up your visa-upon-arrival at Vietnam airports.

+ Our service fee does not include the stamp fee which will be paid in cash directly at the Vietnam International airports when you get Vietnam visa.

Secured payment by credit card ( payment gateway)

We use Onepay secured payment gateway ( to process the online payment, you can easily pay by your credit cards (Visa, Master, Amex, JCB…), it’s fast and secured payment method. Here are the procedures:

+ Applying your on-arrival-visa with us, after fill in the application form you will go to payment page (or redirect to You will be required to provide your personal and credit card details. You will provide some information to verify whether you are owner such as fill your name, your location, your credit card number, and secure CCV. And you also need to verify 3D secure which will be sent by your bank. If you do not verify this 3D secure, your payment will be denied.

+ Successful! You will be sent to our success page if payment is processed successfully. Meanwhile our automatic system will also send you an email to confirm your payment.

+ If your payment is not successful, a Failure page will appear to inform the status. At the same time, you will receive an email from us telling you that payment have been not processed yet. In most cases, your card was denied, you can try again with a new card or contact your card issued bank for further assistance.

Pls note: After submitting payment, please do not click many times or refresh the page while it is processing in order to avoid being double charged for this case.